General Contact


24 Hour Child Abuse Hotline
All reports of child abuse and neglect should be made to (216) 696-KIDS

Non-Emergency Correspondence
(216) 431-4500*
Toll Free Number: 1-800-321-0322*
(216) 432-5047 (FAX)
*For non-emergencies only

Foster Care & Adoption
(216) 881-5775

Customer Service
(216) 432-CARE
(216) 432-5047 (FAX)
CustomerServiceCCDCFS@jfs.ohio.gov*

Community Outreach
(Speakers Bureau, Donations, Volunteers)
(216) 881-5301

Media Relations
All media requests should be made to:
Deonna Kirkpatrick, (216) 432-3342, deonna.kirkpatrick@jfs.ohio.gov
Mary Louise Madigan, (216) 698-2521, mlmadigan@cuyahogacounty.us

Jane Edna Hunter Building
3955 Euclid Avenue
Cleveland, Ohio 44115
(216) 431-4500
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Fairfax Neighborhood Family Service Center
8111 Quincy Place, 4th Floor
Cleveland, Ohio 44104
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Old Brooklyn Neighborhood Family Service Center
4261 Fulton Parkway
Cleveland, Ohio 44144
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If you need assistance with any of the services listed below, please contact the Division of Job and Family Services at (216) 987-7000 or (216) 987-7899.
  • Ohio Works First/Cash Assistance
  • Food Assistance
  • Emergency Cash or PRC (Prevention, Retention and Contingency Program)
  • Healthy Start/Healthy Families
  • Medicaid for the aged, blind and disabled
  • Child care assistance programs
  • Child care certification
  • Services to assist families in achieving employment