Medicare is a health insurance program for people age 65 and older, or disabled people younger than 65, who have worked under the Social Security system or are dependents of someone who has. People with end stage renal disease (kidney failure) can also enroll in Medicare.

Social Security Administration

  • Apply online at Social Security (
  • Visit your local Social Security office. Find locations by calling 1-800-772-1213
  • Call Social Security at 1-800-772-1213 (TTY: 1-800-325-0778)

Centers for Medicare and Medicaid Services
Services Provided: Offers information to those who are already on Medicare.

Medicaid is health insurance paid for by the government. It can be used to pay for medical services that may include doctor visits, prescription drugs, hospital care, home care, long-term care, medical equipment, transportation, mental health, vision, dental, substance abuse services and mental health services. Most clients will have to choose and enroll in a Managed Care Plan (MCP). For those age 19-64 and not on Medicare, financial eligibility is set at 138% of the Federal Poverty Limit (200% for pregnant women) and is based solely on the taxable income of applicant and their dependents, not household income.


  • By phone through the Cuyahoga Benefits Hotline: 216-416-4440
  • At your local Neighborhood Family Service Center. Call 216-987-7000 for locations
  • Online at (you will need to have an e-mail account to apply by website).