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Policies & Procedures Manual

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1. Purpose & Mission  
  1.01 Departmental Mission  
2. Intake & Investigations  
  2.01 Referrals  
  2.01.05 07/01/15 Reports on Employees of CCDCFS  
  2.01.09 05/01/16 Courtesy Supervision & Joint Investigations  
  2.01.10 07/01/15 Children Born Exposed to Drugs  
  2.03 Investigations  
  2.03.00 07/01/15 Investigation and Assessments  
  2.03.01 03/31/00 Investigation of CA/N Reports from Schools  
  2.03.02 03/01/15 Extending Time Frames or Waiving Completion of Assessment/Investigation Activities  
  2.03.03 05/01/15 Investigative Dispositions: Other Forms of Confirmation; Isolated Indicators  
  2.03.04 07/01/15 Out-of-Home Care Investigations of Child Abuse or Neglect   
  2.03.05 10/01/14 Appeals of Report Dispositions  
  2.03.07 10/01/15 Cases Involving Domestic Violence  
  2.06 Joint Home Visit  
  2.06.01 11/01/15 Family/Child Case Transfers  
  2.07  
  2.07.01 10/01/15 Babies Born to Incarcerated Women  
4. Referral Procedures - Other Agencies
  4.03  

4.03.01 04/01/16 Referrals and/or transfers to the Cuyahoga County Board of Developmental disabilities
 
5. Case Requirements  
  5.01 Case Requirements  
  5.01.01  05/01/15 In-Home Supportive Services (IHSS)  
  5.01.02 07/01/15 Case Plan /Family Service Plan   
  5.01.03 07/01/15 Family Cases Involving Substance Use  
  5.01.04 10/01/15 Family Team Meetings   
  5.01.05 08/01/15 Referrals for Community Collaborative Services  
  5.01.08  03/01/15 Caseworker Contact Requirements for Children and Families Involved with the CCDCFS  
  5.01.09   05/01/16 Family Search and Engagement Activities   
  5.01.10  05/01/15 Child(ren) Contact with Incarcerated Parents   
  5.02 Case Review  
  5.02.01 05/01/16 TDM/Staffings Policy  
  5.02.02 07/01/15 Case Reviews / Semi-Annual Administrative Reviews  
  5.03 Case Closings  
  5.03.03 09/01/15 Case Record and Case Documentation  
   
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6. Substitute Care  
  6.01 Placement Issues  
  6.01.01 09/01/14 Discharge Policy  
  6.01.03 10/01/15 Out of Home Care  
  6.01.04 04/01/16 Sibling Policy  
  6.01.05 03/01/15 Protocol for Children in Custody Obtaining a Drivers License  
  6.01.06 09/01/14 Discipline of Children in Substitute Care  
  6.01.07 09/01/14 Religious Practices & Participation of Children in Substitute Care  
  6.01.08 04/01/16 Socialization & Education of Children in Substitute Care  
  6.01.09 09/01/14 MEPA Compliance  
  6.01.10 09/01/14 MEPA Monitor Policy  
  6.01.11 09/01/14 Multi-Ethnic Placement Act (MEPA) Complaints of Alleged Discrimination in the Foster Care and Adoptive Process  
  6.01.12 09/01/14 Multiethnic Placement Act of 1994 (MEPA) Standards of Conduct  
  6.02 Foster Care  
  6.02.01 10/01/15 Foster & Adoptive Family Recruitment Policy  
  6.02.02 10/01/15 Foster Family Information Needs  
  6.02.03 06/01/14 Foster Parent Pre-Service and Ongoing Training – (Family Foster Care)
 
   
         
  6.02.06 09/01/14 Foster and Adoptive Homestudy Completion  
  6.02.07 09/01/14 Joint Foster Care and Approval Process  
  6.02.08 06/01/14 Sharing and Transferring of Licensed Foster Homes  
  6.02.10 09/01/15 Lifebook Policy  
  6.02.11 06/02/14 Revocation, Denial of Initial Certification or Denial of Recertification of a Foster Home Certificate
 
  6.02.12 09/01/14 Appeals of Denials and Revocation Recommendations of Foster
Care Licensure and Adoption Approval
 
  6.02.13 09/01/14 Payments to Foster Parents  
  6.02.14 09/01/14 Minor Foster Home Residents Age 12 to 18 with Criminal Records  
  6.02.15 09/01/14 Reimbursement to Foster and Adoptive Caregivers for Damages  
  6.02.16 10/01/15 Legal and Liability Issues for Foster and Adoptive Parents  
  6.02.17 03/01/14
Retained Applicant Fingerprint Database Information Exchange (RAPBACK)  
  6.02.19 09/01/14 Foster/Adoptive Parent Request for Access to Parent Case Record  
  6.02.20 09/01/15 Family Foster Annual Review, Recertification and Adoption Home Study  
  6.02.21
11/20/13 Exit Interviews; When a Child in Custody Leaves an Out-of-Home Placement  
  6.03 Adoption Department Policy  
  10/01/15 Adoption Procedures  
  6.03.02 09/01/15 Post Adoption Special Services Subsidy (PASSS)  
  6.03.03 09/01/15 Cuyahoga County Special Services Subsidy  
  6.03.04 10/01/15 State Adoption Maintenance Subsidy (SAMS)  
  6.03.05 08/01/14 Falsification of Adoptive Application/Homestudy  
  6.04 Kinship Care  
  6.04.00 12/01/15 Caregiver Approval for Custody Cases  
  6.04.01 12/01/15 Caregiver Approval for Non-Custody Cases  
  6.05 Family Visitation Services  
  6.05.01 06/01/16 Family Visits  
  6.05.04 09/01/15 Resource Manager Visitation  
  6.06 Custody  
  6.06.01 11/01/15 Custody Checklist  
  6.06.02 07/01/15 Parental Background Reviews  
  6.06.03   03/01/16 Locating Children who are Absent without Leave (AWOL)  
  6.07 Other Placement Types  
  6.07.02 05/01/16

Out of Town Investigation (OTI)/Interstate Compact on the Placement (ICPC) Evaluation Process

 
7. Legal, Juvenile Court & Custody Issues  
  7.01 Custody  
  7.01.05 09/01/13 Minor Parents & Their Children  
  7.02 Critical Incidents  
  7.02.01 03/01/14 Timely Reporting of Alerts and Critical Incidents  
  7.02.02 07/01/15 Death of a Child  
   
  7.03 Court  
   
  7.04 Confidentiality  
  7.04.01 07/01/15 Sharing and Dissemination of Confidential Client Information  
  7.04.02 12/01/15 Conflict of Interest  
  7.05 DCFS Child Involvement  
  7.05.01 05/01/15 Staff/Clients As Research Subjects  
  7.05.02 03/01/15 Child Involvement in DCFS Publicity Activities  
  7.05.03         09/01/15 Creation, Use and Distribution of Video Recruitment Materials  
  7.06 Client Rights  
  7.06.01 09/01/15 Agency Civil Rights Plan, Clients’ Civil Rights and Procedures  
  7.06.02 11/01/15 Rights of Children in Agency, Foster or Residential Care  
  7.06.03 06/30/08 Client Rights  
  7.06.04  09/01/15 Provisions for Clients with Limited English Proficiency (LEP)  
8. Continuous Quality Improvement  
  8.01 Case Record Review  
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9. Child Health Care  
  9.00  
  9.00.01 09/01/15 Comprehensive Health Care for Children in Placement and HIPAA Signature Authorization  
  9.00.02 09/01/15 Help Me Grow Services (HMG)  
   
  9.00.04 10/01/15 Child's Medical Records Requests  
  9.02 Ongoing Medical Treatment  
   
  9.02.05 11/01/15 Medical Second Opinions and Authorization for Extraordinary Medical Procedures  
  9.02.06 08/01/15 HIV Testing  
   
   
  9.02.09 10/01/15 Do Not Resuscitate (DNR) Orders for Children in Custody  
  9.03 Diseases  
  9.03.01 09/01/15 HIV/AIDS Non-Discrimination  
  9.04 Psychiatric Care  
  9.04.03 01/01/14 Psychotropic Medication  
  9.04.04 08/01/16 Emergency Mental Health Crisis  
10. Management  
  10.01 Building Management  
  10.01.03 07/01/13 Procedure to Process and Reconcile Office Supplies (Stockless) Orders  
  10.01.04 07/01/16 Visitor Parking in the Priemer Lot  
  10.01.05 07/01/16 General Parking Policy  
  10.01.08 09/01/13 Use of Appliances
 
  10.02 Security Measures  
  10.02.01 09/01/15 Maintenance of a Safe Work Environment - (Emergency Situations)  
  10.02.02 08/01/13 Cellular Communication Devices  
  10.02.03 01/01/15 Transportation of Children/Youth   
  10.02.04 08/01/14 Traveling in Pairs  
  10.02.05 01/01/16  Working from Home  
  10.02.06 10/01/15 On-the-Job Criminal Incidents  
   
  10.02.11 07/01/16 Visitor's Passes  
  10.03 Dress Code  
  10.03.05 11/01/13 Dress Code  
  10.04 Interns  
  10.04.01 10/01/15 Use of Interns  
  10.04.02 04/01/16 Volunteer Requirements  
  10.05  
  10.05.01  01/01/15 Reporting Misconduct  
   
  10.06 Public Relations  
  10.06.01 08/01/15 DCFS Speakers Bureau  
  10.06.02 07/01/16 Media Representation/Public Information Requests  
  10.06.05 08/01/16 Suggestion Box  
  10.06.10 01/01/14 Responding to Concerns  
  10.07 Policies & Procedures  
  10.07.02 10/01/14 Agency Policy & Procedure Develpoment  
  10.08 Miscellaneous Administrative Policies  
  10.08.01 07/01/13 Accessibility of the Agency Administrator  
   
  10.09 Personal Communication Devices  
11. Fiscal  
  11.01 Fiscal  
  11.01.02 07/01/16 CCDCFS Bi-annual Budget Mid-Cycle Review Process  
  11.02  
  11.02.01 07/01/16 Accounts Payable and Receivable Management/Internal Control  
  11.02.02 12/01/13 Processing Client and Employee Payables and Recording Revenue Receipts
 
  11.02.03 04/01/16 Employee Reimbursement for Automobile Liability Rider Insurance  
  11.02.04 05/01/15 Employee Travel Reimbursement  
  11.03  
  11.03.01 11/16/13 Tax Exempt Status  
  11.04  
  11.04.01 08/01/13 Fiduciary Responsibility for Client Funds  
  11.04.02

08/01/13

Fund 6 Request - Director's Discretionary Fun   
  11.05  
   
  11.06  
  11.07  
  11.07.03 03/01/16 Social Security Cards  IV-E  
  11.30   
  11.30.05  07/01/16  Direct Deposit of Payments  
  11.70 IV-E  
  11.70.01 10/01/15 Birth Certificates (How to Obtain for Children in Custody)  
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12. Information Services  
  12.03.01 10/01/13 Network Administration of Computer Users  
  12.04.02 03/23/07 Internally Developed Software Releases  
  12.05.01 06/01/13 Service Center Requests for Software Development and Data Analysis  
  12.05.03 10/05/09 Role of Information Services (IS) Analysis  
  12.05.04 10/01/13 Permanent Suspension of Computer Rights  
  12.05.05 04/01/16 Security of Automated Data in the Computer Systems  
  12.05.06 04/01/16 Electronic Communications Equipment  
  12.05.07 04/01/16 Electronic Communication and Information Technology (IT) Resource Usage  
   
  12.05.09 04/01/15 Computer Software Training  
  12.05.10 03/01/15 Social Media/Social Networking   
13. Procedure  
  13.01.01 05/01/16 Procedure to Process Requests for Proposal (RFP): Request for Qualification(RFQ); Contracts; Agreements; Memorandums of Understanding (MOU); Grants; and Amendments 
 
  13.06.01 10/01/15 Procedure to Process Travel Requests  
  13.07.01 04/01/16 Vendor Request  
  13.10.01  11/01/15 Contract Monitoring - Residential Facilities/Network Foster Placement Contracts  
14. Records Management  
  14.00.00 09/01/15 Records Retention, Storage, Maintenance, and Access  
   
  14.01  
   
  14.02  
   
  14.03  
   
  14.04  
  14.04.05 10/03/07 Obsoleted  
   
  14.05  
   
15. Training  
  15.02.01 05/01/15 Social Worker Training and Orientation  
  15.03.01 04/01/15 Field Education for Students  
  15.05.02  07/01/14 Professional Development   
16. Human Resources  
  16.01.01 05/01/16 Notification to the Office of Human Resources of Administrative Transfers  
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