| 1. Purpose & Mission |
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| |
1.01 Departmental Mission |
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| |
1.01.01 |
05/05/94 |
Agency Mission Statement |
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| |
1.01.03 |
03/31/00 |
Statement of the Four Imperatives |
|
| 2. Intake & Investigations |
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| |
2.01 Referrals |
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| |
2.01.03 |
04/22/00 |
Referrals - Criteria for Agency Intervention |
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2.01.05 |
11/30/94 |
Referrals on Employees of CCDCFS |
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| |
2.01.06 |
03/30/00 |
New Referrals on Open Cases |
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| |
2.01.09 |
11/02/98 |
Courtesy Supervision & Joint Investigations |
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| |
2.01.10 |
07/28/08 |
Children Born Exposed to Drugs |
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| |
2.03 Investigations |
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2.03.00 |
08/25/09 |
Standards for the Investigation of Referrals |
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| |
Clarification on Requesting Alcohol and Substance Abuse Assessments |
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| |
Clarification on how to handle the notification to an Alleged Child Victim (ACV) regarding Case Disposition and Resolution |
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| |
Clarification of Face to Face Interviews with Children |
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| |
Clarification of the Completion of Justification/Waivers |
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| |
Clarification of the Timely Completion of Case Dispositions |
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| |
Clarification of Requesting School and Medical Information as it Pertains to Investigations |
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2.03.01 |
03/31/00 |
Investigation of CA/N Reports from Schools |
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| |
2.03.02 |
05/22/07
|
Justifications and Waivers when Completing Investigations |
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| |
2.03.03 |
08/08/07 |
Investigative Dispositions: Other Forms of Confirmation; Isolated Indicators |
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| |
2.03.04 |
07/01/01 |
Special Investigations of Substitute Care Providers |
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| |
2.03.05 |
05/05/08 |
Appeals of Report Dispositions |
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| |
2.03.06 |
03/31/00 |
Alleged Child Victims (ACVs) |
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| |
2.03.07 |
02/13/06 |
Procedure for handling Domestic Violence (DV) Cases |
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| |
2.06 Joint Home Visit |
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| |
2.06.01 |
03/12/03 |
Transfer Conference/Joint Home Visit |
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2.07 |
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| |
2.07.01 |
12/06/05 |
Babies Born to Women in Prison |
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| 4. Referral Procedures - Other Agencies |
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| |
4.01 Referral Procedures - Other Agencies |
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| |
4.01.01 |
08/04/08 |
Cleveland C.A.R.E.S. Plus Assignment Sign in Sheet |
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| 5. Case Requirements |
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| |
5.01 Case Requirements |
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| |
5.01.03 |
02/26/07 |
Case Plan Policy |
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| |
5.01.04 |
01/24/00 |
Family Team Meeting |
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| |
5.01.04(a) |
01/14/08 |
Family Team Meeting Court Involved |
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| |
5.01.04(b) |
01/14/08 |
Family Team Meeting Non Court Involved |
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| |
5.01.05 |
08/09/07 |
Referrals for Community Collaborative Refferals |
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| |
5.01.06 |
01/22/08 |
Families Who Refuse Agency Involvement and/or Voluntary Services |
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| |
5.02 Case Review |
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| |
5.02.01 |
07/30/07 |
Case Review Staffing |
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| |
5.02.01 (Addendum) |
12/19/96 |
Attendance of Attorneys at Staffings |
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| |
5.02.02 |
09/01/08 |
90 day case reviews & Semi annual reviews (SAR's) for In-home supportive Services Cases |
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| |
5.03 Case Closings |
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| |
5.03.03 |
10/18/06 |
Case Record and Case Documentation |
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5.03.04 |
11/09/94 |
Caseload Transfers |
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| |
5.04 Case Closings |
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| |
5.04.01 |
05/15/06 |
Closing Cases WITHOUT Substance Abuse Issues |
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5.04.02 |
02/25/02 |
Closing Cases WITH Substance Abuse Issues |
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| |
5.04.03 |
02/25/02 |
Family Reunification in Cases Involving Substance Abuse |
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| top of page |
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|
| 6. Substitute Care |
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| |
6.01 Placement Issues |
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6.01.01 |
10/26/09 |
Discharge Policy |
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| |
6.01.02 |
11/18/94 |
Tracking Children in Placement |
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| |
6.01.03 |
03/24/06 |
Out of Home Care |
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6.01.04 |
07/31/06 |
Sibling Policy |
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| |
6.01.05 |
10/22/02 |
Protocol for Children in Custody Obtaining a Drivers License |
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| |
6.01.06 |
08/31/09 |
Discipline of Children in Substitute Care |
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| |
6.01.07 |
08/31/09 |
Religious Practices & Participation of Children in Substitute Care |
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6.01.08 |
09/21/09 |
Socialization & Education of Children in Substitute Care |
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6.01.09 |
07/17/06 |
MEPA Compliance |
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6.01.10 |
02/01/05 |
MEPA Monitor Policy |
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6.01.11 |
09/14/09 |
Multiethnic Placement Act (MEPA) Complaints of Alleged Discrimination |
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| |
6.01.12 |
09/14/09 |
Multiethnic Placement Act of 1994 (MEPA) Standards of Conduct |
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| |
6.02 Foster Care |
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| |
6.02.01 |
11/04/09 |
Foster & Adoptive Family Recruitment Policy |
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| |
6.02.02 |
03/31/06 |
Foster Family Information Needs |
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| |
6.02.03 |
11/03/09 |
Foster Parent Pre-Service and Ongoing Training |
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| |
6.02.04 |
03/01/96 |
Levels of Foster Care (Definitions) |
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6.02.06 |
08/06/09 |
Foster and Adoptive Homestudy Completion |
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6.02.07 |
04/02/02 |
Joint Approval Process |
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| |
6.02.08 |
08/31/09 |
Transfer and Sharing of Licensed Foster Homes |
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| |
6.02.10 |
01/19/06 |
Lifebook Policy |
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| |
6.02.12 |
09/21/09 |
Appeals of Denials and Revocations Recommendations of Foster Care Licensure |
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| |
6.02.13 |
09/21/09 |
Payments to Foster Parents |
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| |
6.02.14 |
09/21/09 |
Minor Foster Home Residents Age 12 to 18 with Criminal Records |
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| |
6.02.15 |
09/14/09 |
Reimbursement to Foster and Adoptive Caregivers for Damages |
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| |
6.02.16 |
09/14/09 |
Legal and Liability Issues for Foster and Adoptive Parents |
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| |
6.02.17 |
10/26/09 |
Retained Applicant Fingerprint Database Information Exchange (RAPBACK) |
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| |
6.02.19 |
01/11/10 |
Family/Adoptive Parent Request for Access to Parent Case Record |
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| |
6.02.20 |
11/05/09 |
Family Foster Annual Review, Recertification and Adoption Home Study |
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| |
6.03 Adoption Department Policy |
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| |
6.03.01 |
05/01/06 |
Adoption Policy |
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| |
6.03.02 |
07/01/05 |
Post Adoption Special Services Subsidy (PASSS) |
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| |
6.03.03 |
07/01/05 |
Cuyahoga County Special Services Subsidy & State Adoption Special Services Subsidy |
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| |
6.03.04 |
09/01/09 |
State Adoption Maintenance Subsidy (SAMS) |
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| |
6.03.05 |
03/15/07 |
Falsification of Adoptive Application/Homestudy |
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| |
6.04 Kinship Care |
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| |
6.04.01 |
05/26/05 |
Kinship Caregiver Approval |
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| |
6.04.02 |
08/01/94 |
Supportive Services for Kinship Care |
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| |
6.05 Family Visitation Services |
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| |
6.05.01 |
03/29/04 |
Family Visits |
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| |
6.05.02 |
|
Visits Between Children and Incarcerated Parents |
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| |
6.05.03 |
11/14/00 |
Social Workers Visiting Incarcerated Parents |
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| |
6.05.04 |
09/01/06 |
Resource Manager Visitation |
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| |
6.06 Custody |
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| |
6.06.01 |
11/14/94 |
Custody Checklist |
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| |
6.07 Other Placement Types |
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| |
6.07.01 |
04/02/02 |
Interested Individual Approval Policy |
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| |
6.07.02 |
10/26/09 |
Out of Town Investigation (OTI)/Interstate Compact on the Placement of (ICPC) Kinship Evaluation |
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| |
6.07.03 |
10/26/09 |
Out of Town Investigation (OTI)/Interstate Compact on the Placement of (ICPC) Biological Parent Evaluation |
|
| 7. Legal, Juvenile Court & Custody Issues |
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| |
7.01 Custody |
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| |
7.01.05 |
04/22/00 |
Minor Parent & Their Children |
|
| |
7.01.06 |
01/30/99 |
Custody of Children in their Own Home |
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| |
7.01.07 |
06/08/09 |
Agreements for Permanent Surrender |
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| |
7.02 Critical Incidents |
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| |
7.02.01 |
10/25/95 |
Timely Reporting of Critical Incidents |
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| |
7.02.02 |
09/28/09 |
Death of a Child |
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| |
7.02.03 |
09/26/95 |
Burial Policy |
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| |
7.03 Court |
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| |
7.03.01 |
06/08/09 |
Court Hearing Attendance |
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| |
7.04 Confidentiality |
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| |
7.04.01 |
06/30/08 |
Sharing and Dissemination of Confidential Client Information |
|
| |
7.04.02 |
12/15/05 |
Conflict of Interest |
|
| |
7.05 DCFS Child Involvement |
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| |
7.05.01 |
10/18/04 |
Staff/Clients As Research Subjects |
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| |
7.05.02 |
06/30/08 |
Child Involvement in DCFS Publicity Activities |
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| |
7.06 Civil Rights |
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| |
7.06.01 |
11/14/00 |
Civil Rights of Children |
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| |
7.06.02 |
11/17/00 |
Children's Rights |
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| |
7.06.03 |
06/30/08 |
Client Rights |
|
| 8. Continuous Quality Improvement |
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| |
8.01 Case Record Review |
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| |
8.01.01 |
05/03/07 |
Case Record Review |
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| |
8.01.02 |
09/22/08 |
Senior Supervisor/Supervisor Case Record Reviews |
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| |
8.01.04 |
04/22/10 |
Quality Improvement |
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| |
8.01.05 |
04/09/08 |
Self Evaluation |
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| top of page |
|
| 9. Child Health Care |
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| |
9.00 |
|
| |
9.00.01 |
01/01/06 |
Comprehensive Health Care for Children in Custody |
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| |
9.00.02 |
06/01/09 |
Help Me Grow Services (HMG) |
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| |
9.00.03 |
01/01/06 |
HIPAA Signature Authorization |
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| |
9.00.04 |
06/28/06 |
Child's Medical Records Requests |
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| |
9.01 Triage |
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| |
9.01.01 |
01/04/06 |
Triage Examinations |
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| |
9.02 Ongoing Medical Treatment |
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| |
9.02.01 |
01/01/06 |
Comprehensive Physical Examinations for Children in Custody |
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| |
9.02.02 |
01/04/06 |
Routine Healthcare |
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| |
9.02.03 |
01/04/06 |
Non-Routine Healthcare |
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| |
9.02.04 |
10/19/95 |
Medical/Therapy Appointment Transportation Policy |
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| |
9.02.05 |
06/30/99 |
Medical Second Opinions |
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| |
9.02.06 |
01/01/06 |
General HIV Testing |
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| |
9.02.07 |
01/01/06 |
HIV Testing-Due to Accidental Exposure |
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| |
9.02.08 |
01/01/06 |
Emergency Medical Care for Children in Custody |
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| |
9.02.09 |
05/01/06 |
Do Not Resuscitate (DNR) Orders for Children in Custody |
|
| |
9.03 Diseases |
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| |
9.03.01 |
01/-/89 |
HIV, AIDS and/or ARC |
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| |
9.04 Psychiatric Care |
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| |
9.04.01 |
11/30/94 |
Access to In-Patient Psychiatric Services |
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| |
9.04.02 |
03/16/94 |
Equalization of In-Patient Psychatric Admissions |
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| |
9.04.04 |
11/30/94 |
Suicidal Youth |
|
| 10. Management |
|
| |
10.01 Building Management |
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| |
10.01.01 |
03/23/06 |
Room Reservations (JEH) |
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| |
10.01.02 |
05/30/00 |
Smoking Policy |
|
| |
10.01.04 |
03/23/06 |
Visitor Parking in the Hunter Bldg. Rear Lot |
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| |
10.01.05 |
03/23/06 |
General Parking Policy |
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| |
10.01.06 |
11/08/04 |
Agency Bulletin Boards |
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| |
10.01.07 |
04/06/05 |
Record Room Parking - Halle Building |
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| |
10.01.08 |
08/27/07 |
Work Environment |
|
| |
10.01.09 |
12/01/05 |
Broadcast Messages |
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| |
10.02 Security Measures |
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| |
10.02.01 |
10/20/04 |
Maintenance of a Safe Work Environment - (Emergency Situations) |
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| |
10.02.02 |
07/01/04 |
Cellular Telephones and Pagers |
|
| |
10.02.04 |
08/05/02 |
Traveling in Pairs |
|
| |
10.02.06 |
04/19/06 |
On-the-Job Criminal Incidents |
|
| |
10.02.08 |
11/08/01 |
Threats Against Agency Personnel |
|
| |
10.02.10 |
12/23/99 |
Identification Card Policy |
|
| |
10.02.11 |
03/23/06 |
Visitor's Passes |
|
| |
10.03 Dress Code |
|
| |
10.03.05 |
07/13/09 |
Dress Code |
|
| |
10.04 Interns |
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| |
10.04.01 |
08/8/09 |
Use of Interns |
|
| |
10.05 |
|
| |
10.05.01 |
05/06/08 |
Reporting Management Misconduct |
|
| |
10.05.02 |
03/18/10 |
Standards of Conduct – Federally Funded Contracts
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|
| |
10.05.03
|
03/18/10
|
Conflict of Interest – Acquisition of Goods and Services
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|
| |
10.06 Public Relations |
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| |
10.06.01 |
02/22/08
|
DCFS Speakers Bureau |
|
| |
10.06.02 |
04/15/04 |
Media Representation/Public Information Requests |
|
| |
10.06.05 |
03/24/08 |
Suggestion Box |
|
| |
10.06.07 |
03/24/08 |
Wellness Committee |
|
| |
10.06.10 |
05/06/08 |
Customer Service Complaints |
|
| |
10.07 Policies & Procedures |
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| |
10.07.02 |
08/10/10 |
Agency Policy & Procedures Information |
|
| |
10.08 Miscellaneous Administrative Policies |
|
| |
10.08.01 |
04/15/04 |
Accessibility of the Agency Executive Director |
|
| |
10.08.03 |
05/22/98 |
Signature Authorization Table |
|
| |
10.08.05 |
08/04/08 |
Administrative Team (A-Team) Agenda |
|
| |
10.08.06 |
02/23/09 |
County Letterhead |
|
| |
10.08.07 |
02/23/09 |
Reference Letters |
|
| |
10.09 Personal Communication Devices |
|
| |
10.09.01 |
10/20/04 |
Personal Communication Devices |
|
| 11. Fiscal |
|
| |
11.01 Fiscal |
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| |
11.01.01 |
11/14/06 |
Cuyahoga County Annual Budget Cycle |
|
| |
11.01.02 |
11/14/06 |
CCDCFS Annual Budget Planning Process |
|
| |
11.01.03 |
11/14/06 |
Management and Monitoring of Annual Budget Expenditures |
|
| |
11.30.05 |
11/14/06 |
Direct Deposit of Payments |
|
| |
11.02 |
|
| |
11.02.01 |
11/14/06 |
Accounts Payable and Receivable Management/Internal Control |
|
| |
11.02.02 |
03/13/07 |
Processing Client and Employee Payables and Receipts |
|
| |
11.02.03 |
12/06/06 |
Employee Reimbursement for Automobile Liability Rider Insurance |
|
| |
11.03 |
|
| |
11.03.01 |
11/14/06 |
Tax Exempt Status |
|
| |
11.04 |
|
| |
11.04.01 |
11/14/06 |
Fiduciary Responsibility for Client Funds |
|
| |
11.05 |
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| |
11.05.01 |
03/07/06 |
Payroll |
|
| |
11.06 |
|
| |
11.06.01 |
04/03/06 |
Procedure to Process Revenue Receipts |
|
| |
11.07 |
|
| |
11.07.03 |
12/29/05 |
Social Security Cards - IV-E |
|
| |
11.07 IV-E |
|
| |
11.07.01 |
03/15/04 |
Birth Certificates - IV-E |
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| |
11.08 |
|
| |
11.08.01 |
08/11/08 |
Budget Checklist |
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| top of page |
|
| 12. Information Services |
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| |
12.01.01 |
03/22/07 |
Teleprocessing (Data Processing) |
|
| |
12.02.01 |
05/20/08 |
Help Desk Assignments |
|
| |
12.03.01 |
01/18/06 |
Network Administration of Computer Uses |
|
| |
12.04.01 |
12/19/05 |
Reporting FACTS Errors |
|
| |
12.04.02 |
03/23/07 |
Internally Developed Software Releases |
|
| |
12.05.01 |
10/05/09 |
Service Center Requests for Analysis and Development |
|
| |
12.05.03 |
10/05/09 |
Role of Information Services (IS) Analysis |
|
| |
12.05.04 |
10.06.09 |
Permanent Suspension of Computer Rights |
|
| |
12.05.05 |
07/01/04 |
Security of Automated Data in the Computer Systems |
|
| |
12.05.07 |
04/19/06 |
Electronic Communication/(IT) Resource Usage |
|
| |
12.05.08 |
04/01/04 |
Telecommunications |
|
| |
12.05.09 |
03/21/07 |
Computer Software Training |
|
| 13. Procedure |
|
| |
13.01.01 |
06/30/07 |
Procedure to Process Contracts and Amendments |
|
| |
13.02.01 |
04/09/08 |
Fund 6 Request |
|
| |
13.03.01 |
04/09/08 |
Procedure for Distribution of Layettes |
|
| |
13.05.01 |
04/05/06 |
Stockless End of Month Procedures |
|
| |
13.05.02 |
03/07/06 |
Procedure to Process Stockless Supply Order |
|
| |
13.06.01 |
04/09/08 |
Procedure to Process Travel Requests |
|
| |
13.07.01 |
04/09/08 |
Procedure to Process Vendor Requests |
|
| 14. Records Management |
|
| |
14.00.00 |
10/12/04 |
Records Compliance and Maintenance |
|
| |
14.00.01 |
06/18/07 |
Case Record Storage and Access |
|
| |
14.00.02 |
06/19/07 |
Document Retention and/or Disposal |
|
| |
14.00.03 |
04/17/07 |
Evidence Policy |
|
| |
14.00.04 |
10/15/07 |
Public Records Request |
|
| |
14.00.05 |
06/20/07 |
Photo Image |
|
| |
14.01 |
|
| |
14.01.01 |
10/11/06 |
Formatting & Scanning Closed Finalized Adoption Records |
|
| |
14.02 |
|
| |
14.02.01 |
06/18/07 |
Charging Out Active, Closed Formatted & Scanned Records |
|
| |
14.02.02 |
08/24/06 |
Formatting and Scanning Semi-Annual Reviews (SAR's) |
|
| |
14.02.03 |
06/15/04 |
On-Going Records - Formatting |
|
| |
14.02.04 |
04/05/04 |
Protocol for Scanning Financial/Non-Financial Packets |
|
| |
14.02.05 |
06/20/07 |
Scanned Packets that have not been Formatted |
|
| |
14.02.07 |
06/20/07 |
Scanning/Imaging |
|
| |
14.02.08 |
09/13/06 |
Processing Records on Intake to On-Going Transfers |
|
| |
14.03 |
|
| |
14.03.01 |
02/08/06 |
Closed IV-E Records and Retention Schedule |
|
| |
14.03.02 |
08/16/06 |
DOE Cases Storage and Retrieval |
|
| |
14.03.03 |
03/22/06 |
Closed Foster Home Records |
|
| |
14.03.04 |
06/20/07 |
Off-Site Back-up, Storage and Retrieval |
|
| |
14.03.05 |
06/18/07 |
Receiving Closed, Opened or Returned Records |
|
| |
14.04 |
|
| |
14.04.01 |
08/31/05 |
Correspondence or Loose Documents |
|
| |
14.04.02 |
06/20/07 |
Quality Check for Formatted Family Records |
|
| |
14.04.04 |
06/18/07 |
Window Duty |
|
| |
14.04.05 |
10/03/07 |
Obsoleted |
|
| |
14.04.06 |
06/20/07 |
Transportation of Records |
|
| |
14.04.07 |
10/03/05 |
Adding Scanned Documents to the Physical Record |
|
| |
14.04.08 |
09/15/05 |
Tracking Charged-Out Family Records |
|
| |
14.04.09 |
06/20/07 |
Returning Fragmented Open Case Documents |
|
| |
14.05 |
|
| |
14.05.01 |
06/19/07 |
Confidentiality Statement Signature |
|
| |
14.05.02 |
10/01/05 |
Duplicate Records with (two different family numbers) |
|
| |
14.05.03 |
06/20/07 |
Productivity |
|
| |
14.05.04 |
06/18/07 |
Record Room Security |
|
| |
14.05.05 |
08/24/06 |
Researching Misfiled or Missing Records/Documents |
|
| 15. Training |
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15.01 Reimbursement |
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15.01.01 |
10/05/09 |
Tuition Reimbursement Policy |
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06/28/07 |
Tuition Reimbursement Application Form |
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06/28/07 |
Tuition Reimbursement Program |
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15.02 Training |
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15.02.01 |
03/20/07 |
Social Worker Training and Orientation |
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15.02.02 |
03/20/07 |
Professional Development |
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15.03.01 |
02/15/08 |
Field Education for Students |
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| 16. Human Resources |
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16.01 |
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16.01.00 |
12/04/08 |
Human Resources |
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16.01.01 |
10/05/09 |
Notification of the Office of Human Resources of Administrative Transfers |
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